1. Eligibility
Refund requests are considered if: service has not been initiated, government application has not been filed, or if we are unable to deliver the agreed service due to reasons within our control.
2. Non-Refundable Items
The following are non-refundable: government fees already paid, services already delivered or filed, consultation fees for completed advisory sessions, and charges for work already commenced with your approval.
3. Refund Process
To request a refund: contact us via email or WhatsApp with your engagement details. Refund requests are reviewed within 3-5 business days. Approved refunds are processed within 7-10 business days to the original payment method.
4. Partial Refunds
If work has been partially completed, a proportional deduction will be made based on the work done. The refund amount will be communicated before processing.
5. Contact for Refunds
For refund requests or questions about this policy, please contact:
Pankaj Surender & Co.
Pankajsethi50@gmail.com
+91 98680 58924